Questions and answers
How do I book a tour?
Most tours can be booked online: on the tour page, pick a free date in the calendar or press Book now — you book and pay in Orioly, the booking system Korčula Boating uses, and get the confirmation by e-mail. For the tours without online booking, or if you would rather ask first, send us a WhatsApp message with the tour, the date and the number of guests; every button on this site writes that message for you.
What happens if the weather is bad?
The skipper has the final say on the sea. If the wind or the waves could make a stop unsafe, the route is changed to stay in calm water; if the whole trip is unsafe, we cancel it and refund it in full, or move it to another time or day if you prefer.
Can I cancel?
Yes. A cancellation up to 24 hours before the tour is refunded at 50% of the amount paid. Cancellations within 24 hours of departure are not refunded, and neither is a booking where the guests do not come, or come late, without letting us know. Changes of date are free when the boat is available — just write to us.
How and when do we pay?
Online bookings are paid by card in Orioly's booking panel when you book. Shared tours are paid in full, with no deposit. Private tours arranged on WhatsApp are paid when we confirm them, in full or with a deposit we agree on, in cash or by card, or by bank transfer for guests abroad.
Are children welcome?
Yes, of any age: there is no minimum age, and life vests in children's sizes are on board. The gentler tours — the 3 island tour and the sunset cruise — are the easiest for very small children. Tell us the ages when you write.
Can we swim and snorkel?
Every snorkeling tour, the full-day tour and the 3 island tour stop in calm, shallow water for swimming, and masks and snorkels are on board. The sunset cruise is a dry tour with no swimming.
What should we bring?
Swimwear, a towel, sunscreen, a hat and sunglasses, and a change of clothes for the ride home. Each tour page lists anything else. Drinks are provided on the snorkeling and full-day tours; on the 3 island tour, bottled water is included.
Where do the tours start?
At our stand in Korčula's East Port, a few minutes' walk from the old town. The contact page shows it on a map, and we send a pin on WhatsApp when we confirm.
Can we book a private version of a shared tour?
For the snorkeling tour, yes: it also runs as a private tour for up to 4 or up to 8 guests. The 3 island tour and the sunset cruise are private already. Ask us on WhatsApp with your date and group size.
What if something goes wrong?
Tell the skipper on the spot so it can be put right during the tour. A written complaint can be sent within seven days of the tour to Memula d.o.o. (by e-mail or post); we reply in writing within 15 days.